Customer Relationship Management . Business Intelligence
Ascentis is a global player in Customer Relationship Management (CRM) and Business Intelligence Solutions. Since its inception in 2003, Ascentis has today emerged as a preferred partner and solutions provider for customers looking for out of box or customized loyalty, rewards and membership programs, data analysis and business intelligence solutions.
As business compete for market share, customers retention capability and loyalty values diminish. Understanding your customers by crystallizing 360 view of your customers is critical. Precision marketing and personalized rewards with the right delivery tools will enhance Customer Loyalty. Our product Matrix, translates your customer centric initiatives into a vision.
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MUJI
Matrix CRM 2.0 Lite the retail way to go for MujiBPO Services
Rebate benefits for members
eVouchers reward for loyal customers

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St JAMES HOLDING LTD
St. James Holdings uses Matrix CRM for their Loyalty Program to offer members the best valued entertainment in town.Points Rewards and Redemption Program
Real time marketing strategy
Electronic Vouchers
SMS and EDM Marketing

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SAKAE SUSHI
Sakae Sushi Loyalty Program runs on Matrix CRM. Ascentis' BPO team manages Sakae Sushi end to end Loyalty Rewards Program.Points Rewards and Redemption Program
Cash Rebates Program to enhance revisits
Electronic Vouchers as bonus program
3-tiered program to reward top customers
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HUGO BOSS
Hugo Boss Loyalty Program is maintained by Ascentis Matrix CRM in a fashionable way.Know your customers fashion preferences
Discount Tiering to reward top customers
SMS Marketing
Matrix CRM 3.0 |
Matrix CRM 2.0 |
Matrix BI 3.0 |
Experience our enterprise CRM solution which caters for organization with diversified needs for loyalty programs. Read more |
Seeking organic growth for customers loyalty? Matrix Lite delivers simple but yet effective solution. Read more |
Gain insights into your customers with our comprehensive |
Featured Tools
Campaign Manager
Personalized your campaigns and deliver precision marketing.Read more
Dashboard
Gain insights into your customers with our dashboards.Read more
Mobile Vouchers
Delivers rewards to mobile handsets.
Read more
Matrix Report
Matrix Reports On Demand answers your questions.Read more
Corporate News
- » December 2011
- Leading retailer in Singapore adopts Matrix 3.0 and SMAV.
- » December 2011
- BVLGARI engages Ascentis BPO.
- » December 2011
- Major F&B operator in Malaysia with 70 outlets engages Matrix 2.0.
- » December 2011
- Mall operator with 27 shopping malls in China adopts Matrix 3.0 BI.
- » December 2011
- FoodJunction engages Ascentis for creatives.
- » September 2011
- Leading department store in Singapore adopts Matrix 3.0.
- » September 2011
- Ascentis wins contract to provide CRM for a global luxury retail chain stores in 7 cities.
- » September 2011
- Ascentis awarded CRM contract for a dominant hypermart chain stores operator in Bangladesh.
- » September 2011
- Largest sports retail chain in China roll out CRM in Guangzhou.
- » September 2011
- Ailin De Rose (Roselife), China, kick-starts Matrix CRM and BI project on POS, Social Network and Mobile Applications.
- » July 2011
- SPC engages Ascentis communications tools.
- » July 2011
- CGH signs up for BPO services.
- » July 2011
- Ascentis clinches CRM deal for a chain store supplying health products.
- » July 2011
- Coffee chain engages Matrix 2.0.
- » May 2011
- Ascentis clinches project to develop an online course and fitness monitoring platform for a fitness company.
- » April 2011
- Ascentis bags BPO deal with a dominant F&B player.
- » April 2011
- Ascentis wins CRM and BPO deal from a major hospitality banner.
- » March 2011
- Helen Accessories embark on Matrix CRM 2.0 rewards program for its members.
- » March 2011
- Seoul Yummy decides on Matrix CRM 2.0 to reward members.
- » March 2011
- Nebo CRM deal inked with NTUC Club.
- » February 2011
- Ascentis loyalty and rewards software adopted as SaaS solution by global POS player.
- » February 2011
- Ascentis provides end-to-end Membership Program to Guardian Pharmacy Singapore.
- » February 2011
- Cathay award 3 payment gateway projects to Ascentis.
- » November 2010
- Muji adopts Matrix 2.0 for its stores.
- » November 2010
- SourSally, new ice cream store, engages Ascentis for rewards program.
- » November 2010
- Globus of India adopts Matrix 3.0.
- » October 2010
- Ascentis secures DianXiaoEr loyalty program.
- » October 2010
- Autobacs implementing Matrix CRM.
- » October 2010
- Ascentis kicks start Matrix CRM and BI project with a major Retailer in Philippines.
- » July 2010
- Food Junction to engage BPO services.
- » July 2010
- Ascentis engaged by Grace International to look into cleaning their membership database.
- » June 2010
- Ascentis awarded software outsourcing contract from Wincor Nixdor.
- » June 2010
- Ascentis wins Challenger contract to develop Challenger Members Portal.
- » June 2010
- Ascentis secured deal in Indonesia for implementation of CRM for a chain of supermarts with 2000 POS.
- » May 2010
- ORID Japan awards membership system to Singapore.
- » May 2010
- Ascentis secured iFLY project providing ticketing, POS , CRM and RFID solutions.
- » April 2010
- Campo Marzio adopts Matrix Membership and Rewards Program.
- » April 2010
- Lenovo engages Ascentis for development of Reporting Tools.
- » April 2010
- Marina Square Shopping Mall engages Ascentis Web Hosting Service.
- » April 2010
- Living Room in Resorts World to implement Membership Program.
- » March 2010
- Ascentis bags CRM project in China for 6000 stores.
- » March 2010
- Ascentis to develop online payment for NCI Golf.
- » March 2010
- Ascentis to develop online payment for KL Cathay Ticketing System.
- » March 2010
- MUJI engages BPO Services.
- » January 2010
- Ascentis bags webstore project from 12buy.com.
- » December 2009
- Ascentis to provide HPL with staff intranet program solution.
- » December 2009
- Long Beach awards CRM project to Ascentis.
- » December 2009
- Arthouse embarks on 2nd phase development for online ticketing portal BYTES.
- » December 2009
- Wavehouse appoints Ascentis to develop their global Ticketing Booking and CRM System.

