Matrix CRM 3.0

By uncovering why traditional Rewards Program practices are no longer sufficient for attracting and retaining customers, it is becoming increasingly evident that an intelligent Rewards Program is the only way to keep up with a rapidly changing and crowded business landscape.

An effective Rewards Program draws in useful data from various touch points between businesses and consumers. These data are then translated and formatted into easy to interpret statistics. These reports provide Marketing and A&P stakeholders the necessary information to set up more effective campaigns which tailor various rewards to each customer profile. Matrix CRM 3.0 provides a seamless end to end and scalable solution for businesses to analyze data and manage customer relationships.

Matrix 3.0 Diagram

To begin the journey of implementing an intelligent Loyalty-CRM Program, a system that handles all facet of maintaining a Loyalty Program has to be set up. The system should have features supporting all major and mainstream communication tools (SMS, Email Direct Marketing, Letter Shopping), Campaign Manager to manage comprehensive rewards programs, seamless interface to essential touch points such as POS and analytics capabilities.

Matrix 3.0 Features
Matrix CRM 3.0 Features

Please contact us for further information at sales@ascentis.com.sg

Corporate News

» February 2012
Ascentis bags 3 creative projects with Cosmetic chain, Healthcare Group and F&B group.
» February 2012
Chain of beauty care stores adopts Matrix 2.0 CRM and BI.
» February 2012
Largest healthcare group awards CRM project to Ascentis.
» February 2012
Paradise Group signs up Ascentis BPO service.
» February 2012
Leading chain of Chinese restaurants awards CRM and Voucher Manager System to Ascentis.
» December 2011
Leading retailer in Singapore adopts Matrix 3.0 and SMAV.
» December 2011
BVLGARI engages Ascentis BPO.
» December 2011
Major F&B operator in Malaysia with 70 outlets engages Matrix 2.0.
» December 2011
Mall operator with 27 shopping malls in China adopts Matrix 3.0 BI.
» December 2011
FoodJunction engages Ascentis for creatives.
» September 2011
Leading department store in Singapore adopts Matrix 3.0.
» September 2011
Ascentis wins contract to provide CRM for a global luxury retail chain stores in 7 cities.
» September 2011
Ascentis awarded CRM contract for a dominant hypermart chain stores operator in Bangladesh.
» September 2011
Largest sports retail chain in China roll out CRM in Guangzhou.
» September 2011
Ailin De Rose (Roselife), China, kick-starts Matrix CRM and BI project on POS, Social Network and Mobile Applications.
» July 2011
SPC engages Ascentis communications tools.
» July 2011
CGH signs up for BPO services.
» July 2011
Ascentis clinches CRM deal for a chain store supplying health products.
» July 2011
Coffee chain engages Matrix 2.0.